Frequently Asked Questions

Frame tents use a rigid, freestanding framework of aluminum or steel tubing, while pole tents rely on center poles and perimeter poles, which are often staked into the ground. This difference affects their suitability for various surfaces and the amount of usable interior space.

A pole tent can be placed on concrete or the ground. The difference is that on concrete, anchors are needed and on the ground, it uses stakes

Frame tents can be set up on both concrete and ground surfaces. On hard surfaces, you would have to use concrete tent weights to hold the tent down for insurance reasons. If possible, you may also be able to use anchors. On the other hand, on ground surfaces, stakes would be used.

Yes , there is a setup fee.

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